Privacy Policy

Optage or its subsidiary and/or affiliate operate a number of websites, including sub-sites, platforms, applications, m-web platforms, and other platforms  for the delivery of information, products, offerings, and content via any mobile or internet connection. This privacy policy explains our policy regarding the collection, use, disclosure, and transfer of your information. The terms of use and other terms on the site include this policy in full. The definitions given to capitalized nouns that have been used here but are not specified will apply to them as well. 

This policy may change as we update, enhance, and expand the services, so please check back frequently. You consent to the collection, storage, and use of the person the information you supply (including any modifications to it as provided by you) for any of the services that we provide by accessing and using the sites or otherwise using the services.

The company is dedicated to protecting the users’ privacy in all ways and respects their right to it. The information about the User that the company gathers is made up of the following elements (referred to collectively as “Information”): (a) information provided by Users; (b) information automatically monitored while navigating; and (c) the information obtained from any other source.

Information that the company has received, gathered, and stored

A. DETAILS PROVIDED BY USERS

Registration information

We ask for basic contact information, including your name, sex, age, address, pin code, phone number, occupation, interests, and email address when you sign up for the service on the sites. We will retrieve information from your other accounts, such as those you have on Facebook, Twitter, Gmail, and other sites, when you register using those accounts in order to keep up with your interactions and continue offering the services.

Data about a subscription or paid services

We or our payment gateway provider may obtain your purchase, address, or billing information, including your credit card number and expiration date, when you select any subscription or paid service offered as part of our services. However, the same is handled by such mobile operating system platform providers when you place an order utilizing an in-app purchase option on any of the company’s applications. Unless terminated, the subscriptions or paid services may be renewed automatically. You can cancel your subscription before the end of the subscription term if you decide at any time that you do not want it to renew automatically.

Voluntarily provided data

We might also get more information from you at other times, such as when you provide us feedback or comments, alter your email or content preferences, take our survey, or communicate with us in any other way.

B. AUTOMATICAL INFORMATION COLLECTION/TRACKING DURING NAVIGATION

Cookies 

We may use “cookies” or other similar electronic tools to collect information in order to give each visitor a special, random number as a User Identification (User ID) and better understand their unique interests using the identified computer or device. This helps us make the sites more responsive for our users. Even if we assign a cookie to your computer or device, we will not be able to identify you unless you explicitly identify yourself (via registration, for instance). Only information you submit can be used to identify you personally in cookies.

Your device’s or hard drive’s data cannot be read by a cookie. If you click on one of their adverts or other content, our advertisers may also add their own cookies to your browser, a process that we have no control over. Every time you connect with us through the site or service using a computer, laptop, tablet, smartphone, or other mobile or handheld device, we acquire and store specific categories of Information about you.

Opting out

The unique double click cookie ID on the user’s browser is overwritten with the words “OPT OUT” if they want to opt out using the Ads Settings. The opt-out cookie can no longer be connected to a specific browser because there is no longer a distinct cookie ID.

Information from log files

When you access our site, application, or service, we automatically log a small amount of data, including your IP address, about the internet connection of your computer and your mobile device. Your IP address is a number that tells internet-connected devices where to send information, such as the pages you visit. Your IP address, the name of your computer, the kind, and version of your browser, the CPU speed, and the connection speed are all pieces of information that we automatically receive and log from your browser. Additionally, we may gather log data from your device, such as its location, IP address, name, serial number, unique identification number, operating system, browser type, and version, CPU speed, and connection speed, among other things.

Data from further sources

We might acquire details about you from other sources, add them to the data we already have on you, and handle them in line with this policy. Your account information and order information may be given to us if you disclose them to the platform provider or another partner to whom we offer services.

Demographic data and further details

In order to provide you with communications and promotions that are more specifically tailored to you, we might consult different sources of demographic and other information. Among other tools, we utilize google analytics to monitor user activity on our websites. We have enabled Google Analytics expressly to allow display advertising in order to better understand the demographics and preferences of our users. The reports are anonymous and can’t be connected to any specific, personally identifiable data that you could have given us. Using Google’s Ads Settings settings, you can choose not to use Google Analytics for display advertising and modify Google Display Network ads.

HYPERLINKS TO THIRD PARTY WEBSITES AND AD SERVERS

Links to other websites or applications may be found on the sites. We have no control over the privacy rules that apply to such websites or applications. Any information you supply will be used in accordance with the privacy policies of the application’s operator once you leave our servers. Our privacy statement might not match that one. If you can’t access any of these sites’ privacy policies via a link from the application’s home page, you should get in touch with the developers of the application directly.

It is typically in the form of aggregated traffic data on different pages and content on our sites when we give Information to our advertisers to assist them to understand our audience and verify the value of advertising on our sites. When you visit our sites, we employ third-party advertising businesses to show adverts. These businesses may use information about your visits to this and other websites or applications, but not your name, address, email address, phone number, or other personally identifiable information, to deliver advertising for products and services that may be of interest to you.

Without your permission, we do not share any personally identifiable information with other websites, advertisers, or ad servers.

USAGE OF INFORMATION BY THE COMPANY

We are able to develop the services and give you the best user-friendly experience thanks to the information provided by the users. In particular circumstances or when providing specific service(s) or utility, we may also need your contact address. The company may use the aforementioned user information to maintain, defend, and improve the services (including advertising and personalization on the Sites) as well as for developing new services. All necessary information is service-dependent. Additionally, we might send promotional emails to your email address or other personally identifiable information about third parties goods and services with an unsubscribe/subscribe option about our services and/or such additional updates and features (where feasible). However, we might use your email address for administrative or non-marketing purposes (such as notifying you of major changes, customer service purposes, billing, etc. You can choose not to receive certain interest-based advertisements by visiting the privacy policy page or opt-out page at this link.

Any personally identifiable information that you give that is widely available and/or accessible in the public domain, such as any comments, messages, blogs, or scribbles posted on social media sites like Facebook, Twitter, etc., will not be regarded as sensitive.

Any user-generated content that is posted, uploaded, conveyed, or communicated on the public areas of the sites is deemed published content and is not covered by this policy.

We might not be able to provide you with some services on the sites if you decide not to supply personally identifiable information on the sites. When you open your account, we’ll try our best to let you know about the same. In any case, we won’t be held accountable or liable if we can’t provide you with certain services because you haven’t provided the appropriate personal information.

When you register for the sites or services, we may occasionally contact you about updating your personal information so that we can provide users with things that we think they might find useful or interesting.

GETTING AND CHANGING PERSONAL INFORMATION

When you use the services or sites (or any of its sub-sites), we make good faith efforts to grant you access to your personal information as and when requested by you. We also make sure that any personal information or sensitive personal data or information found to be inaccurate or deficient is corrected or amended as soon as practically possible, subject to any requirement that such personal information or sensitive personal data or information be retained by law or other legal requirements. We may refuse to process requests that are unreasonably repetitive or systematic, require disproportionate technical effort, jeopardize the privacy of others, would be highly impractical (for example, requests concerning information stored on backup tapes), or for which access is not otherwise required. We ask individual users to identify themselves and the information they wish to access, correct, or remove before processing such requests. Anywhere we offer information access and rectification, we do so without charge unless doing so would involve an unreasonable amount of work. After you delete your information, it might take some time for it to be removed from our live servers and it might still be present in our backup systems due to the manner we manage some services and/or due to requirements under relevant laws for preserving or maintaining information.

SECURITY OF INFORMATION

We implement the necessary security precautions to prevent unauthorized access to, as well as unlawful data change, disclosure, or destruction. To prevent unauthorized access to the systems where we hold personal data, these include internal evaluations of our data collecting, storage, and processing procedures and security measures, such as appropriate physical security and encryption. All data collected on Optage Broadcasting is safely kept in a database under the company’s control.  The database is kept on servers protected by a firewall, and access to the servers is highly controlled and password-protected. No security system is impenetrable, notwithstanding how effective our security measures are. Both the security of our database and the safety of the information you provide when sending it to us over the internet are not guaranteed by us. Of course, anyone with Internet access can access whatever information you submit in a posting to a discussion forum.

When you visit or use our sites or services, we employ third-party advertising businesses to show ads. These businesses may use data about your visits to or use of a

specific website, mobile application, or service (but not your name, address, email address, telephone number, or any other personally identifiable information) to deliver advertisements for products and services that may be of interest to you.

CHANGES / UPDATES

The internet is a medium that constantly changes. We reserve the right to make modifications to our policy as needed to reflect advancements in technology, changes to the law, or other factors. In any instance, we reserve the right to modify this Policy’s or the Provisions of Use’s terms at any time. Any modifications we make are subject to immediate implementation upon notice, which we may provide by publishing the modified policy on the sites. Following such notice, using the sites or using the services will be taken as acceptance of the changes. We might also try our best to send you an email with the information. In any case, you are urged to routinely check this policy on the sites to make sure you understand the latest version.

QUESTIONS / REDRESSAL OF GRIEVANCE

Redressal Mechanism: The authorized Grievance Officers should be notified right away of any grievances, abuse, or concerns regarding the use, processing, and disclosure of Information submitted by you or a violation of these terms.

Officer for Grievances:

We kindly ask that you provide the following details in your complaint:

  • The identification of the data you gave
  • A clear indication of whether the material is sensitive or personal information
  • Your home address, contact information, or email address
  • A declaration that you have a good-faith suspicion that the data has been handled wrongly or shared without permission, if applicable
  •  A declaration that the information in the notification is accurate and that the information that is the subject of the complaint is yours, made under penalty of perjury
  •  Using the contact details provided above, you can also get in touch with us if you have any queries or ideas regarding the Policy.

The Company may get in touch with you to check or go through the specifics of your complaint and the issues you raised. 

If a communication is sent to a non-designated individual in this regard, the Company is not liable for it.